Discontinued products are upsetting users

Adobe is facing harsh criticism after they began sending letters out to portions of their user base. The letters inform users of Creative Cloud that older versions of the products they're using have been discontinued and licenses to use those products have been revoked. Users are to stop using them immediately and upgrade to newer versions or they "may be at risk of potential claims of infringement by third-parties."

The following programs have discontinued versions

  • Photoshop
  • InDesign
  • Premier Pro
  • Media Encoder
  • After Effects
  • Animate
  • Audition
  • Lightroom Classic
  • Bridge
  • Prelude
  • SpeedGrade
  • Captivate

Unfortunately, this letter and its contents raise serious issues for developers around the world.  Once a project has been initiated using a specific version of a product, Developers are highly reluctant to upgrade to a newer version in mid-project, for fear of introducing bugs.  In addition to that, there are several older, legacy projects in the wild that are employing older equipment. So, upgrading to the latest version of a given program may not be possible due to hardware compatibility issues.

Our perspective

In days gone by, Adobe took a much different, softer approach, allowing development teams to continue using a discontinued program for a number of years. So far at least, Adobe is sticking to their guns.  They intend for everyone to stop using the older versions of their products and insist that they pay to upgrade, or else.

Adobe declined to comment specifically on the matter. However, insiders suspect that the company's hard line about the issue stems from a lawsuit filed by Dolby for unpaid license fees related to the use of their technology in a variety of software Adobe makes.  Be that as it may, it has the feel of a massive shakedown and it has even the company's supporters furious.

Meanwhile, check out this report

Free Executive Report: 10 Hidden IT Risks That Might Threaten Your Business

The author

Thanks for reading this short post. For more tips on thriving with small business technology, check out the other blog posts at DWPia Blogs. I am also available at dwpia on LinkedIn, at dwpia on Facebook, and @dwpia on Twitter.

Cybersecurity Expert, Small Business Technology Consultant, Managed Services Provider, Managed IT SupportI am Denis Wilson, President and Principal Consultant for DWP Information Architects. We specialize in managed IT support for smaller healthcare practices, financial services firms, and nonprofits in Ventura County and San Fernando Valley. And have created cost-effective IT solutions, for over 20 years, specializing in cybersecurity and regulatory compliance. I am also a published author and speaker, working extensively with a variety of organizations. As well as providing small business technology education programs through business and professional associations.

Contact me if you would like me to speak at your association.