Do you own a Samsung Galaxy S10? 

If so, one of the reasons you bought it may be because of its cutting-edge biometric technology. It utilizes ultrasounds to create a detailed 3D map of your fingerprint and thus, provides a greater level of security.

Earlier in the year, the company warned its customers against using tempered glass screen protectors with their phones.

This was due to the fact that those products tended to create a small gap of air when used on the phone that interfered with the creation of a good fingerprint map.

High tech fingerprint scanners stopped by cheap silicone cases

Now, it seems, a new problem has emerged.  A couple in the UK accidentally discovered that if an inexpensive silicone case was put on the phone, it interfered with the operation of the fingerprint scanner and allowed literally any fingerprint to unlock the phone. The couple did some experimentation on this front and worked with Samsung customer support to reach their conclusion.  Sure enough, when the silicone case was on the phone, the owner's husband and sister could unlock it with their fingerprints, even though neither of their fingerprints had been registered on the phone.

For their part, Samsung has reported that they are opening an investigation into the matter. For now, they warn consumers to only use Samsung approved accessories with their Galaxy S10 and S10+ phones. That's good advice, but here's the danger:  If a hacker physically steals your phone, they may be able to unlock it and conduct financial transactions from it by doing nothing more than buying a cheap silicone case and slipping it on.

Our perspective

Needless to say, this is a potentially serious issue.  If you own a Samsung Galaxy S10 or S10+ you can experiment with it for yourself, but be prepared to be dismayed by the results and take care not to let your phone out of your sight until the company can find a way to resolve the issue.

As Hill Street Blues' Sgt. Esterhaus always advised: "Hey, let's be careful out there!"

Meanwhile, check out this report

This free executive report may give you insights into how to build your business with safe IT environments: 10 Hidden IT Risks That Might Threaten Your Business and 1 Easy Way to Find Them

The author

Thanks for reading this short post. For more tips on thriving with small business technology, check out the other blog posts at DWPia Blogs. I am also available on LinkedIn, Facebook, and Twitter.

Cybersecurity Expert, Small Business Technology Consultant, Managed Services Provider, Managed IT SupportI am Denis Wilson, President and Principal Consultant for DWP Information Architects. I help professionals grow their business by building a foundation of rock-solid information solutions for smaller healthcare, insurance, financial, legal, and nonprofits firms in Ventura County and San Fernando Valley. And have created cost-effective IT solutions, for over 20 years, specializing in cybersecurity and regulatory compliance. I am also a published author and speaker, working extensively with a variety of organizations, as well as providing small business technology education programs through business and professional associations. This just in: I will be speaking regularly at California Lutheran University's Center for Nonprofit Leadership starting in September.

Contact me if you would like me to speak at your association.