Do you have a free Yahoo email account?

If so, be advised that beginning January 1, 2021, you will lose the ability to set up automatic email forwarding from that account, and any automatic forwarding rules you've already got in place will stop working.

Yahoo Mail's new owner, Verizon, announced the change in October 2020 on a blog post, and are now proceeding with customer notifications via email.

Cybersecurity is the reason

According to a recently updated FAQ page, security is the main reason for the change. It's an incredibly common tactic for hackers to breach a user's email account and then abuse the auto-forwarding rules to get copies of all the incoming mail messages that the user receives.

On balance, this is a good change and a smart move by Verizon, even though it will inconvenience some of the company's users. If you want to continue having access to auto-forwarding rules, your only real options are to either migrate to a different email platform or get a Pro mail account.

How to check auto-forwarding

If you've got an account and you're not sure whether or not you have auto-forwarding rules set up, here's how you can check to see if the coming change will impact you:

  • Log onto your mail account
  • Click "Settings" once you're looking at your inbox
  • Then select "More Settings"
  • From here, select your "Account Name"
  • And then scroll down to the "Forwarding" section to see if you have any rules in place.

If you don't see any rules in that section of the screen, then the change isn't going to impact you anyway, and you can keep using your existing account without issue.

Change is hard, and we imagine that Verizon wrestled with the issue before making a final decision. After all, estimates are that Yahoo mail boasts more than three billion users, so this has the potential to be a big change. In the name of improved security, however, it seems like the right call.

Our perspective

Kudos to Verizon for taking security seriously, even at the risk of alienating some of their customers.

~ William Arthur Ward observed.
"The pessimist complains about the wind; the optimist expects it to change; the realist adjusts the sails.” ~


By Denis Wilson and Melissa Stockwell

Cybersecurity Expert, Small Business Technology Consultant, Managed Services Provider, Managed IT Support

Thanks for reading this short post. For more tips on thriving with small business technology, check out the other blog posts at DWPIA Blogs. You can find me on LinkedIn, Facebook, and Twitter.

I am also a published author and speaker in cloud computing and cybersecurity, working extensively with business and professional associations to provide small business technology education programs. Contact me if you would like me to speak at your association