Apple Going to Settle Keyboard Lawsuit

 

Do you have a MacBook with a Butterfly Keyboard?

If so, keep an eye out for an email regarding the Butterfly Keyboard class action lawsuit.

Recently, Apple has agreed to pay out $50 million to settle the suit that alleged that Apple knew about flaws with the butterfly keyboard's switches it built into several MacBook models.

The keyboards were first introduced by the company back in 2015 and proved to be incredibly unreliable.  The least bit of dirt, dust, or grime could make it so that keys got stuck or stopped responding altogether.

For their part, Apple attempted several times to fix the issue, but each attempt failed. That was because unfortunately, the company never addressed the core issue, and the company eventually retired the butterfly keyboard in 2020.

 

You may be eligible for compensation

The judge still must give final approval to the proposed settlement agreement. The important bit for Apple users is that if you owned a computer with a butterfly keyboard and spent money trying to have it repaired, you may be contacted once the agreement is finalized and be eligible for compensation.

There's one rather significant catch, however.  You'll only be eligible for compensation if you live in California, New York, Florida, Illinois, New Jersey, Washington, or Michigan.  People who live in other states were not included in the class.

Compensation under the agreement is broken into three tiers. First are those who got at least two top case replacements, second are those who got one top case replacement, and third are those who got one or more keycap replacements.

 

My perspective

People in the first tier will get the most, and people in the third tier will get the least. Total payouts are expected to range from $50 at the low end to as much as $395 at the top end.  That's obviously not enough to replace your system if you happen to still be using it, but it's a good start.

 

Is that your final answer? ...We'll see

 


By Denis Wilson

Cybersecurity Expert, Small Business Technology Consultant, Managed Services Provider, Managed IT Support

Thanks for reading this post. I always take into mind that your time and attention are precious. And these posts need to be timely, to the point, and short.

For more tips on thriving with small business technology, check out the other blog posts at DWPIA Blogs. You can also find me on LinkedIn, Facebook, and Twitter

I am also a published author and speaker on cloud computing, work-at-home, and cybersecurity. I work extensively with business and professional associations to provide free small business technology education programs.

 

Contact me if you would like me to speak to your association