When you have to deal with loads of hardware, software and IT services, it can sometimes be too much. What you need someone is someone to effectively service the computers at your office and you don't want them to cause disruption in your office while doing so, DWP Information Architects' vendor management solutions in Thousand Oaks, servicing Ventura County and Los Angeles, may be right for you. Instead of forcing you to be the middle man between conflicting vendors, or dealing with telephone support folks who don't seem to be able to speak English, we'll do it for you.
DWP Information Architects' services and solutions in Thousand Oaks, servicing Ventura County and Metro Los Angeles, help you with the following:
- PC and server repair – we will contact and coordinate warranty support from hardware and software vendors.
- Software and hardware upgrades – when we're done fixing your computer, we'll update it to keep it running at its best.
- Lightning quick services – we won't waste your time with day-long service projects, we'll get it done fast.
- Vendors services and due date tracked - we will use our ticketing system to track and provide status on repairs for all vendors.
- Contract and SLA management - we will work under an agency agreement with you to manage contracts and verify vendors meet their service level agreements.
With our easy and affordable vendor management services, you can expect the best out of your computer network and disentangle your vendor relationships. Call us today to see how we can help you.