Contactless or Contact-Free Payment

Emphasizing efficiency is still one of the most effective ways to streamline your operation, no matter your niche. That’s why a concept like contactless payments continues to find traction. 

How do contactless payment options improve businesses? Read on to find out.


How Contact-Free Payment Methods Help Companies

#1 Guests Have a Better Experience

Tapping your phone beats fishing out your credit card or digging for bills in a purse. People love contact-free payments because of the simplicity. There are no PIN numbers, signatures, or germ-encrusted exchanges, making the entire transaction a more pleasant experience.

#2 There Is Less Potential for Fraud

Traditional card transactions put sensitive buyer information like card numbers in jeopardy. With no-contact payments, encryption technology securely transmits the payment information and reduces the risk of identity theft. Patrons feel more secure about purchasing products or services.

#3 Transactions Happen Faster

One of the greatest benefits of contactless payment is that purchases happen almost instantly. Without the exchange of physical currency, change, or slow software on a register, the transaction is smooth. Additionally, not using a card means not entering your PIN or signing on the PIN pad, reducing customer wait times and giving employees more wiggle room for productive tasks.

#4 Employees and Customers Stay Safe

Contact-free payments rose because there was a demand for transactions to happen without physical interaction. The less contact there is, the less chance that bacteria or viruses can make their way from person to person to spread illness. Using contact-free payment methods keeps employees and customers safe. 


Three Contactless Payment Options

There are several types of contactless payments, but the top three include the following:

  • Digital invoices: The company sends an electronic invoice to the client, who pays via email or text message via a one-time payment or regular installments.
  • Text2Pay: Customers pay through a text message with their credit or debit card after receiving a service or product.
  • Contact-free terminals: Contactless terminals are essentially modern-day PIN pads. Guests pay by tapping or inserting a credit or debit card or third-party options like Google Pay.


Get Your Arms Around the Future

Is using contactless payments right for your business? The decision depends mainly on the type of company you have, the goods or services you offer, and your customers’ preferences. Contact-free payment methods can improve businesses by improving the customer experience, reducing time spent on transactions, and keeping employees and customers safer. 



Additional Information

Square: What Is a Contactless Payment?

VISA: Create a secure and easy experience for your customers and click on Merchants



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By Denis Wilson

Cybersecurity Expert, Small Business Technology Consultant, Managed Services Provider, Managed IT Support

Thanks for reading this post. I always take into mind that your time and attention are precious. And these posts need to be timely, to the point, and short. For more tips on thriving with small business technology, check out the other blog posts at DWPIA Blogs. You can also find me on LinkedIn, YouTube, and Facebook

I am also a published author and speaker on cloud computing, work-from-anywhere, and cybersecurity. I work extensively with business and professional associations to provide small business technology education programs.

Contact me if you have any questions about the subject. I'd be happy to spend 15 minutes discussing it with you.